Thinking about a heat pump or a heating upgrade, got a question about your system, or spotted something on the site that looks out of date? I read every message myself.
Email me
Send an emailIn busy times it may take a little time to reply, but I will get back to you as soon as possible.
What I can and can’t help with
Happy to help with
- Installation enquiries for heat pumps and heating upgrades
- General questions about heat pumps, boilers, hot water and controls
- Pointing you to the right guide or grant scheme
- Corrections: if something on the site is wrong or out of date, I want to know
- Partnership and affiliate enquiries
What I can’t do by email
- Give a firm price or system design without a survey of your home
- Check grant eligibility for you (your installer or the scheme does this)
- Give emergency help: for a gas leak, call the National Gas Emergency Service on 0800 111 999
Helpful details to include
A few details help me give you a much better reply: the type and age of your home, your current heating and hot water system, roughly how many radiators you have, and what you’re hoping to change. For installation enquiries, your town or postcode area helps too.
You might find your answer here
- Upgrading Your Home Heating: A Complete GuideWhere to start if you haven’t decided on anything yet.
- Heating grantsThe Boiler Upgrade Scheme, ECO4 and the Warm Homes Plan explained.
- Heat pumpsCosts, brands, installation and running costs.
- For landlordsEPC rules and the cheapest routes to EPC C.
How I handle your email is covered in my privacy policy, and how the site earns money is explained in the affiliate disclosure.